São Paulo motoboy ethnographers (2): Re-making politics June 27, 2007
Posted by François in cameraphones, motoboys, politics, re-make.8 comments
Appropriation operates at many levels. In our paper, we highlight three: artifacts, practices and politics. People appropriate technology by re-making artifacts, by re-making individual or collective practices that exploit an artifact’s possibilities, or by re-articulating power relationships around an artifact and its use. As the motoboy project unfolds in São Paulo, it is fascinating to see how the city’s professional motorcyclists (most of them motoboys, but also a few motogirls) are engaging that third level, attempting to re-make local politics through their use of camera phones to chronicle their daily lives.
Eliezer Muniz, one of the project’s coordinators at USP, sends a useful summary of the context within which the project started (pasted below, with permission.) Here are some of the highlights: The first courier enterprises – many of them informal, micro-enterprises – emerged in São Paulo in the early 1980s. Within 10 years, there were 30,000 professional motorcycle messengers. Today, 160,000 of them work in that city of over 20 million people, whose traffic jams make Los Angeles seem almost bucolic. The motoboys are therefore essential to the local economy, shuttling the urgent blueprints, medicine, checks, samples, and hot pizza that keep business humming. Most couriers own their work tools: a motorcycle, a helmet, a cellphone, and a work license from the local authorities. They typically earn about $390 per month (R$760, or 2x Brazil’s minimum salary) and this is dangerous work - every day on average, one motorcyclist dies in São Paulo’s traffic.
Here is one of their videoclips (shot by Viralata on 2007-04-30) showing what it’s like to ride the corredor between traffic lanes at rush hour on Av. Paulista:
(there is a growing sub-genre of corredor-riding DIY videos from Brazil, which are reminiscent of the many stunt videos that can be found around YouTube. For the motoboys however, this isn’t only a thrill-seeking game, but an integral part of the job. How fast they get around the city directly determines how much they get paid.)
In recent years, informal pseudo-enterprises and self-employed individuals have started to compete with the more established courier services, leading to a deterioration of working conditions. In reaction, the local government has passed laws to regulate ‘moto-freight’, including punishing fines for motorcyclists riding the corredor. Motoboys, typically portrayed negatively in the media, have not had a voice in the ensuing political debate – until now. Apparently, their use of cellphones to publicly document their daily lives has allowed them to gain attention, for once yielding some sympathetic coverage in the Folha de São Paulo.
(more…)
Creative destruction: izi killed the public phones June 15, 2007
Posted by François in africa, appropriation, co-opt, cycle, re-make.11 comments
Senegal’s télécentres are disappearing and it seems “izi” and “seddo”, the new micro-recharge services from operators Tigo and Orange, are to blame. These télécentres are not what we typically think of as “telecenters” –roomfulls of public access computers. In fact, “the majority of them would more rightly be described as telephone kiosks or phone shops.” This unfolding story of creative destruction is very significant because over the past 10 years, such public phones have been key to economic development and information access throughout the developing world (recall Grameen’s village phones.) The disappearance of Sénégal’s télécentres fits a broader pattern currently emerging in several parts of Africa. It also maps very nicely onto our appropriation cycle and illustrates the related tug-of-war between suppliers and users, that drives innovation.
The often-told story goes like this:
- Step 1 (roll-out): mobile phones were introduced, but were too expensive for many people to afford.
- Step 2 (re-make): entreprising individuals get a phone and offer ‘fractional phone service’ to others by reselling their minutes on street corners. These ‘public phones’ come in many flavors: some are just individuals looking for extra cash, others may be informal micro-enterprises or more substantial ventures.
- Step 3 (re-claim): phone companies (and others, like Grameen) co-opt this practice with micro-loans, enhanced public phone booths, accounting features to help manage the public phones, etc.
- Step 4 (new roll-out): a changed business ecology supports multiple avenues for the provision of phone service: personal or shared, bought directly from the phone company or re-sold through intermediaries.
But now comes this new African twist:
Step 3-bis (“assertive” re-claim): Phone companies (like Tigo in Senegal), seeing that there is a market for small increments of phone credit and shared phones, introduce much more granular offers. For example in Senegal, Tigo offers billing-by-the-second (10 seconds for 20 Francs CFA, or $0.02), electronic recharges (“izi”, in Tigo’s Senegalese franglais) as low as 100FCFA ($0.20), and free unit transfers between consumers (available on the “Tigo Jeune” plan).
All of a sudden, users don’t need the ‘public phones’ any more. In Senegal most of these télécentres have gone out of business. Bassirou Cissé, the general secretary of Unetts(*) says that “In 2000, there were 18,000 télécentres in Sénégal, accounting for 33% of the Senegalese operators’ revenues and 30,000 jobs. Today, most of them have closed down.”
Any guesses as to what “Step 4″ will now look like?
(*) Unetts is the Union nationale des exploitants de télécentres et des téléservices du Sénégal. The ‘public phone’ business may be informal at times, but certainly not dis-organized.
Recommended reading: Olivier Sagna’s Batik newsletter, a great source of information on African ICTs (in French.) I ran into this article while poking around OSIRIS (Observatoire sur les Systèmes d’Information, les Réseaux, et les Inforoutes au Sénégal), where Batik is hosted. No RSS yet, but Olivier tells me this is coming soon.


